PTC/USER is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the PTC/USER site and governs data collection and usage. By using the PTC/USER site, you consent to the data practices described in this statement.

Collection of your Personal Information

PTC/USER collects personally identifiable information, such as your email address, name, home or work address or telephone number. PTC/USER also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by PTC/USER. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by PTC/USER for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the PTC/USER site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through PTC/USER public message boards, this information may be collected and used by others. Note: PTC/USER does not read any of your private online communications.

PTC/USER encourages you to review the privacy statements of Web sites you choose to link to from PTC/USER so that you can understand how those Web sites collect, use and share your information. PTC/USER is not responsible for the privacy statements or other content on Web sites outside of the PTC/USER and PTC/USER family of Web sites.

Use of your Personal Information

PTC/USER collects and uses your personal information to operate the PTC/USER Web site and deliver the services you have requested. PTC/USER also uses your personally identifiable information to inform you of other products or services available from PTC/USER and its affiliates. PTC/USER may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

PTC/USER does not sell, rent or lease its customer lists to third parties. PTC/USER may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, PTC/USER may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to PTC/USER, and they are required to maintain the confidentiality of your information.

PTC/USER does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

PTC/USER keeps track of the Web sites and pages our customers visit within PTC/USER, in order to determine what PTC/USER services are the most popular. This data is used to deliver customized content and advertising within PTC/USER to customers whose behavior indicates that they are interested in a particular subject area.

PTC/USER Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on PTC/USER or the site; (b) protect and defend the rights or property of PTC/USER; and, (c) act under exigent circumstances to protect the personal safety of users of PTC/USER, or the public.

Use of Cookies

The PTC/USER Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize PTC/USER pages, or register with PTC/USER site or services, a cookie helps PTC/USER to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same PTC/USER Web site, the information you previously provided can be retrieved, so you can easily use the PTC/USER features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the PTC/USER services or Web sites you visit.

Security of your Personal Information

PTC/USER secures your personal information from unauthorized access, use or disclosure. PTC/USER secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

PTC/USER will occasionally update this Statement of Privacy to reflect company and customer feedback. PTC/USER encourages you to periodically review this Statement to be informed of how PTC/USER is protecting your information.

Contact Information

PTC/USER welcomes your comments regarding this Statement of Privacy. If you believe that PTC/USER has not adhered to this Statement, please contact PTC/USER at webops-notifications@smithbucklin.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.